British e-government fails to achieve the X-Factor

What's missing from the British scheme for one-stop government is any acknowledgement of, let alone enthusiasm for, citizens' rights to see what information the system holds on us. A wander around the e-government exhibits in Lisbon last week showed how seriously this right is taken elsewhere in Europe.

http://www.guardian.co.uk/technology/2007/sep/27/guardianweeklytechnologysection.comment3